Andrea Norton
Hi, I’m Andrea, and I’ve been dedicated to the care industry since 2008. With over 17 years of experience, I’ve had the privilege of supporting individuals across a wide range of settings; from residential homes for people with learning disabilities to environments that support those with more complex needs and behaviours.
Throughout my career, one thing has always guided me: the belief that great care is built on genuine connection, respect, and person-centred support. I’ve worked in supported living, taken on assessment roles for reablement services, and helped individuals transition safely from hospital to home, developing detailed support plans and risk assessments to ensure their well-being every step of the way.
I’ve also had the opportunity to assess day services for older people living with dementia. In every case, my focus has been on outcome-based, personalised care that truly supports everyone to live the life they choose.
I stepped into a managerial role within domiciliary care, overseeing operations, compliance, and the overall quality of service. It was a chance to blend leadership with my deep-rooted passion for delivering compassionate, high-quality care.
Along the way, I met Hayley, my co-founder and now close collaborator, while working in the field. It quickly became clear that we shared the same vision and values around care. We’d both seen how powerful truly person-centred support could be, and we wanted to continue building on the excellent work we’d achieved. Together, we’re committed to ensuring that every person we support receives care of the highest standard—because we believe that shouldn’t be the exception, it should be the norm.
I’m proud to be taking on the role of Registered Manager for Right Care Local, where I’ll be overseeing the quality and delivery of care services with the same passion, diligence, and commitment that’s guided my entire career.
Outside of work, I’m a proud mum of two, and family is at the heart of everything I do. Being a parent has only deepened my commitment to care that’s grounded in empathy, trust, and genuine connection. It reminds me every day how important it is to treat each person we support with the same respect and compassion we’d want for our own loved ones.
No matter the role, my approach remains the same: treat every person with dignity, listen closely, and always go the extra mile. That’s the standard of care I believe everyone deserves, and it’s what I continue to strive for every day.